Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Princess Anne (MD); Hybrid; USD 35,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support and ensure a positive experience for our clients. In this role, you will assist customers with their travel inquiries, coordinate necessary details, and maintain clear communication throughout the planning stages.

We are looking for an individual passionate about helping others, with excellent communication skills and a focus on customer service. This position offers the chance to work flexibly while growing your career in the travel industry.

Qualifications

• Strong communication skills to interact with clients.
• Ability to manage time and prioritize tasks effectively.
• Self-motivated individual comfortable in a remote setting.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Guide clients on travel options and support reservations.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Self‑motivated

Detail‑oriented

Customer service experience

Interest in travel

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry