Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Miles City (MT); Remote; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel in Miles City, Montana is seeking a motivated Customer Service Coordinator to support clients with travel-related inquiries and ensure a positive experience.

This position offers flexible remote work, comprehensive training, and opportunities for career growth within the travel industry. Ideal candidates will have strong communication skills and a detail-oriented mindset.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Customer service or administrative experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination.
• Ensure accuracy of client information.
• Deliver high-quality service with professionalism.

Skills

Written communication skills

Verbal communication skills

Organization

Time-management

Customer service experience

Attention to detail

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry