Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Danville (IL); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide travel support and ensure a positive client experience. You will assist customers with travel inquiries, coordinate details, and communicate effectively throughout the planning process.

This role offers flexibility with remote work options and the opportunity for career growth within the travel industry. Ideal candidates should enjoy helping others and possess strong organizational skills.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer-focused mindset

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry