Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Washington (IN); Hybrid; USD 30,000 - 45,000; Part time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to provide essential travel support. This role focuses on assisting clients with travel inquiries and ensuring a positive experience.

The ideal candidate will possess excellent communication skills and a customer-focused mindset. They will be part of a service-oriented team with opportunities for both part-time and full-time work.

Comprehensive training and flexible remote work options are available to the right candidate.

Qualifications

• Excellent written and verbal communication skills required.
• Strong organization and time-management abilities are essential.
• Self-motivated and comfortable working remotely.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.

Skills

Excellent written communication skills

Excellent verbal communication skills

Strong organization

Time-management abilities

Detail-oriented

Customer-focused mindset

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry