Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Milford (DE); Remote; USD 30,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Job summary

Enchanted Horizons Travel seeks a Customer Service Coordinator to assist clients with travel-related inquiries and ensure a positive experience. Responsibilities include guiding clients through travel options and accurately maintaining information.

The ideal candidate is self-motivated, detail-oriented, and enjoys working remotely. This role offers flexible hours, comprehensive training, and opportunities for career advancement within the travel industry.

Qualifications

• Excellent communication skills are essential.
• Must be self-motivated and able to work remotely.
• Detail-oriented mindset and customer focus are important.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and next steps.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel‑related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow‑up communication
• Ensure accuracy of client information and travel details
• Deliver high‑quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time‑management abilities
• Self‑motivated and comfortable working remotely
• Detail‑oriented and customer‑focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part‑time or full‑time opportunities
• Career growth within the travel industry