Customer Service Coordinator – Travel Support

enchanted-horizons-travel; Painesville (OH); Remote; USD 32,000 - 48,000; Part time

Benefits offered by this job

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel行业

Positive, team-oriented culture

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to support clients with travel planning, answer questions, and coordinate reservations. This role emphasizes clear communication and a client-focused approach in a remote work setting.

You will work with a service-focused travel team, follow established processes, and provide high-quality assistance from inquiry to confirmation. Part-time or full-time opportunities are available with training and mentorship to grow in

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Written and verbal communication

Organization & time management

Remote work

Detail oriented

Customer service experience

Hospitality experience

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time-management abilities
• Self-motivated and comfortable working remotely
• Detail-oriented and customer-focused mindset
• Customer service, administrative, or hospitality experience preferred
• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship
• Flexible remote work options
• Part-time or full-time opportunities
• Career growth within the travel industry
• Positive, team-oriented culture