Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Fort Dodge (IA); Remote; USD 32,000 - 46,000; Part time

Benefits offered by this job

Training & mentorship

Remote-friendly

Part- or full-time

Career growth

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator – Travel Support to help clients with travel inquiries, coordinate details, and maintain clear communication throughout the planning process.

This role emphasizes outstanding customer service and remote collaboration. We offer flexible remote work options and both part-time and full-time opportunities within a service-focused travel team.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests
• Provide guidance on travel options, timelines, and next steps
• Support reservation coordination and follow-up communication
• Ensure accuracy of client information and travel details
• Deliver high-quality service with professionalism and care
• Follow company processes and service standards

Skills

Communication skills

Organization

Time management

Remote work

Customer service

Hospitality experience

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

Communicate with clients regarding travel inquiries and requests

Provide guidance on travel options, timelines, and next steps

Support reservation coordination and follow-up communication

Ensure accuracy of client information and travel details

Deliver high-quality service with professionalism and care

Follow company processes and service standards

Qualifications

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel is beneficial

What We Offer

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry