Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Georgetown (KY); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Mentorship and training

Remote work options

Career growth in travel

Job summary

Enchanted Horizons Travel seeks a Customer Service Coordinator to support clients with travel questions and coordinate details through the planning process.

You will maintain open communication, guide clients through options and timelines, and ensure accurate travel information while delivering high-quality service in a remote setting.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent communication

Organizational skills

Remote work readiness

Attention to detail

Customer service experience

Travel interest

Job description

Customer Service Coordinator – Travel Support

About the job Customer Service Coordinator – Travel Support

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

Communicate with clients regarding travel inquiries and requests

Provide guidance on travel options, timelines, and next steps

Support reservation coordination and follow-up communication

Ensure accuracy of client information and travel details

Deliver high-quality service with professionalism and care

Follow company processes and service standards

Qualifications

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service, administrative, or hospitality experience preferred

Interest in travel is beneficial

What We Offer

Comprehensive training and ongoing mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within the travel industry