Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Amarillo (TX); Remote; USD 32,000 - 46,000; Part time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Positive team culture

Positive team culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to assist clients with travel inquiries and coordiantes details. This role emphasizes providing excellent service and support throughout the travel planning process. Ideal candidates will demonstrate strong communication skills and a customer-oriented mindset. Opportunities for flexible work arrangements are available, as well as potential for career growth within the travel industry.

Qualifications

• Excellent communication skills are essential.
• Strong organizational skills required for managing tasks.
• Must be self-motivated and comfortable working remotely.
• Detail-oriented with a customer-focused approach.
• Experience in customer service or hospitality preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients about travel inquiries.
• Provide guidance on travel options and next steps.
• Coordinate reservations and follow up with clients.
• Ensure accuracy of client travel information.
• Deliver high-quality service with professionalism.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Travel interest

Job description

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture