Customer Service Coordinator

Totalevent; Town of Florida (NY); On-site; USD 19,000 - 30,000; Part time

Job summary

A fast-paced service management company in New York is seeking a Customer Service Coordinator for a part-time or full-time role. Candidates should possess strong communication skills, the ability to work independently, and advanced knowledge of Microsoft Office. Responsibilities include assisting with client services, answering inquiries, and coordinating office operations. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• Ability to work well independently and is highly organized.
• Strong oral and written communication skills.
• Desire to learn new and challenging skills.
• Willingness to learn new skills in a growing environment.
• Advanced knowledge of Microsoft Office applications.
• Experience with web/graphic design software is a plus.

Responsibilities

• Assist with all aspects of client services.
• Answer member and other inquiries via email and phone.
• Prepare invoices and receipts.
• Summarize event evaluations and recap reports.
• Assist with speakers, moderators, sponsors, exhibitors and attendees correspondence.
• Some travel may be required.

Skills

Office Experience – General

Telephone Skills

Verbal Communication

Written Communication

Attention to Detail

Advanced computer knowledge

High organization skills

Fast and accurate typing skills

MS PowerPoint

MS Outlook

WordPress

Photoshop

InDesign

Illustrator

Publisher

Graphic Design

Tools

Microsoft Word

Microsoft Access

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Adobe Photoshop

Adobe Illustrator

WordPress

Job description

JOB OPPORTUNITY – PART-TIME or FULL-TIME: CUSTOMER SERVICE COORDINATOR

A fast-paced, full service association management company in Stuart, FL, is seeking an Customer Service Coordinator for 20-40 hours/week. This position will be responsible assisting with all aspects of client services, including daily administrative functions, database maintenance, member relations, meetings/conferences/workshops coordination and website updates.

Duties:

• Answer members and others email inquiries and calls


• Updates staff time tracking


• Assist with office operations including preparing invoices and receipts


• Summarizes event evaluations and recap reports


• Assist with speakers, moderators, sponsors, exhibitors and attendees correspondence


• Some travel may be required

Qualifications:

The qualified candidate must have the ability to work well independently, be highly organized, detail-oriented, and have initiative. Must have an outgoing personality with the ability to interact well with clients. Must have strong oral and written communication skills. Must have a desire to learn new and challenging skills in a small but growing environment. Advanced knowledge of Microsoft Office (Word, Access, Excel, PowerPoint, and Outlook). Windows, Web and graphic design software a plus (Publisher, Photoshop, InDesign, PageMaker, Corel, WordPress and other Adobe software) as well as be fast and accurate on the computer.

Skills:

Office Experience – General, Scheduling, Telephone Skills, Verbal Communication, Written Communication, Dependable, Attention to Detail; Advanced computer knowledge, Expert in MS Word, Access, PowerPoint, Excel and Outlook; Windows, WordPress, Photoshop, Corel, Illustrator, Publisher; highly organized, thrives on action and deadlines, leads by example; Well-regarded for communication skills; Able to adapt, acquire and apply knowledge rapidly. Fast and accurate computer typing skills.

Desired Pay:

Please include in your cover letter with a resume including the desired hourly rate required. (Note: some benefits offered after completing probationary periods).