Customer Service/Collections Agent – Flexible Schedule

The CBE Group, Inc.; Clarksville (TN); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

3 weeks paid training

Commission opportunities

Job summary

The CBE Group, Inc. is seeking a Customer Service/Collections Agent in Clarksville, TN. This role offers a flexible full-time work schedule including three weeks of paid training and the opportunity to earn commission on top of a base wage between $14.00 and $15.00 per hour.

Responsibilities include assisting consumers with account resolutions and maintaining a productive workflow. Minimum qualifications include at least 18 years of age and a high school diploma or GED.

Qualifications

• 18 years of age minimum.
• 9+ months of customer service experience preferred.
• Strong typing and computer skills.
• Ability to manage multiple tasks.

Responsibilities

• Assist consumers to resolve accounts ethically and professionally.
• Meet productivity and call quality standards.
• Achieve schedule adherence and compliance expectations.

Skills

Customer service mindset

Strong communication skills

Problem solving skills

Attention to detail

Persuasion and negotiation

Education

High School Diploma or GED

Job description

The CBE Group, Inc. is seeking a Customer Service/Collections Agent in Clarksville, TN. This role offers a flexible full-time work schedule including three weeks of paid training and the opportunity to earn commission on top of a base wage between $14.00 and $15.00 per hour.

Responsibilities include assisting consumers with account resolutions and maintaining a productive workflow. Minimum qualifications include at least 18 years of age and a high school diploma or GED.