Customer Service/Collection Agent -TN HVC/HC 07.13.2026

The CBE Group, Inc.; Clarksville (TN); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

3 weeks paid training

Commission opportunities

Job summary

The CBE Group, Inc. is seeking a Customer Service/Collections Agent in Clarksville, TN. This role offers a flexible full-time work schedule including three weeks of paid training and the opportunity to earn commission on top of a base wage between $14.00 and $15.00 per hour.

Responsibilities include assisting consumers with account resolutions and maintaining a productive workflow. Minimum qualifications include at least 18 years of age and a high school diploma or GED.

Qualifications

• 18 years of age minimum.
• 9+ months of customer service experience preferred.
• Strong typing and computer skills.
• Ability to manage multiple tasks.

Responsibilities

• Assist consumers to resolve accounts ethically and professionally.
• Meet productivity and call quality standards.
• Achieve schedule adherence and compliance expectations.

Skills

Customer service mindset

Strong communication skills

Problem solving skills

Attention to detail

Persuasion and negotiation

Education

High School Diploma or GED

Job description

Job Description: NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as 05.04.2026. FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 7pm In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) Apply TODAY!

Purpose of the Position

As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

Minimum Qualifications

• At least 18 years of age
• High School Diploma or GED
• 9+ months of work history (customer service experience preferred)
• Computer and typing skills required
• Excellent attendance
• Self-starter with great attention to detail
• Customer service mindset
• Strong communication, persuasion, and negotiation skills
• Ability to handle multiple tasks simultaneously
• Strong work ethic
• A competitive spirit, an unrelenting drive to be the best
• Ability to learn new information and integrate processes
• Achieve schedule adherence and compliance expectations
• Meet productivity and call quality standards as set by the company
• Problem solving skills & ability to recommend solutions

Training

CBE provides 3 weeks of paid training, no call center experience necessary!

Day Shift Availability

Day shift available for full-time work.

Compensation

$14.00 - $15.00 + per hour plus commissions. This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

Legal

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

#CTN1 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees. Founded in 1933, CBE Companies has a long history of successful debt recovery for the nation’s largest private‑sector and government contracts. With industry‑leading recoveries and customer satisfaction scores exceeding 99%, CBE’s purpose and mission is to connect people to solutions.