Customer Service Clerk & Order Entry Specialist

Locweld - A Stella-Jones Company; Lufkin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

3 medical plans to choose from

401(k) with generous company match

2 weeks paid vacation & 9 holidays

Annual bonus program opportunity

Stock purchase option

Job summary

Stella-Jones is seeking a Customer Service Clerk at our Lufkin, TX facility (also serving Montevallo, AL). The role provides order processing support, data entry, and administrative tasks for the Customer Service team to ensure timely service and accuracy.

Ideal candidates have a High School Diploma and 3–6 months of clerical experience, with strong MS Office skills, organization, and attention to detail. This is an on-site clerical position with potential for growth.

Qualifications

• High School Diploma
• 3–6 months related experience or training; clerical support experience helpful
• Clerical knowledge and accuracy with data entry and filing

Responsibilities

• Enter and review sales orders within 24 hours
• Input customer and sales data into the processing system per procedures
• File paperwork in customer folders to meet department policy
• Provide backup coverage for Account Representatives/Specialists
• Assist with special projects and reporting
• Support invoicing customers and matching records for payment
• Create and maintain desk instructions for major tasks
• Perform additional clerical tasks as needed
• Participate in the company safety program
• Perform other related duties as assigned

Skills

Microsoft Suite

Organizational skills

Attention to detail

Multitasking

Team collaboration

Education

High School Diploma

Tools

Processing system

Invoicing software

CRM software

Job description

Stella-Jones is seeking a Customer Service Clerk at our Lufkin, TX facility (also serving Montevallo, AL). The role provides order processing support, data entry, and administrative tasks for the Customer Service team to ensure timely service and accuracy.

Ideal candidates have a High School Diploma and 3–6 months of clerical experience, with strong MS Office skills, organization, and attention to detail. This is an on-site clerical position with potential for growth.