Customer Service Clerk

R+L Carriers; Elgin (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO after 90 days

Medical/Dental/Vision Insurance

401(k) with company matching

Paid Vacation & Holidays

Resort lodging for employees

Job summary

R+L Carriers in Elgin, IL is hiring a Customer Service Representative for a full-time role with Monday - Friday shifts. Starting at $20.42 per hour, the position offers PTO after 90 days and a comprehensive benefits package including medical/dental/vision insurance, 401(k) with company matching, paid vacation and holidays, and access to employee resorts.

Ideal candidates possess strong communication, thrive in fast-paced environments, and can handle stressful situations while delivering quality

Qualifications

• Strong communication and telephone skills.
• Able to work in a fast-paced environment.
• Strong critical thinking skills.
• Ability to deal with potentially stressful situations.
• General office and customer service experience.
• Basic knowledge of Windows, Outlook and other Microsoft products.
• Ability to type 30+ WPM.

Skills

Communication

Fast-paced work

Critical thinking

Stress management

Customer service experience

Typing 30+ WPM

Tools

Windows

Outlook

Microsoft Office

Job description

Full-Time, Monday - Friday, Various Shifts

Job Description

Customer Service Representative

Starting at $20.42 hr

Full-Time, Monday - Friday, Various Shifts

PTO available after the first 90 calendar days of employment

and enjoy an excellent benefits package that includes our very own employee resorts

Company Culture

Requirements

• Strong communication/telephone skills
• Able to work in a fast-paced environment
• Strong critical thinking skills
• Ability to deal with potentially stressful situations
• General office and customer service experience
• Basic knowledge or Windows, Outlook and other Microsoft products
• Ability to type 30+ WPM

Preferred

• 2+ years of experience as a clerk or similar role in a fast pace environment
• Freight logistics experience

Benefits

R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.

About Us

R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.

R+L Carriers Shared Services, LLC ("R+L Carriers") and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.