Home Improvement Customer Service Champion

Lowe's Home Centers, LLC; City of Oswego (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe’s Home Centers, LLC is seeking a Customer Service Associate to assist customers, locate merchandise, and provide friendly service in a fast-paced store environment.

The role supports multiple departments, with responsibilities including stocking, processing orders, and helping customers at checkout. Part-time position with growth opportunities and comprehensive benefits is available.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail technology

Basic arithmetic

Prolonged standing

Lifting 25 lbs

Retail and/or customer service

Bi-lingual skills

Trade-related certification

Job description

Lowe’s Home Centers, LLC is seeking a Customer Service Associate to assist customers, locate merchandise, and provide friendly service in a fast-paced store environment.

The role supports multiple departments, with responsibilities including stocking, processing orders, and helping customers at checkout. Part-time position with growth opportunities and comprehensive benefits is available.