Customer Service Champion — Home Improvement

Lowe's; Essex Junction (VT); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate in Essex Junction, VT. Join a team that welcomes customers, helps them find the right products, and delivers friendly service throughout the day. The role supports multiple departments and emphasizes safety, accuracy, and customer satisfaction.

The position offers part-time hours with growth opportunities, a discount program, and benefits designed to support well-being and education.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Customer service

Retail tech experience

Bi-lingual

Tools

Smartphones

Tablets

POS systems

Job description

Lowe's is seeking a Customer Service Associate in Essex Junction, VT. Join a team that welcomes customers, helps them find the right products, and delivers friendly service throughout the day. The role supports multiple departments and emphasizes safety, accuracy, and customer satisfaction.

The position offers part-time hours with growth opportunities, a discount program, and benefits designed to support well-being and education.