Customer Service Associate - Home Improvement Store

Lowe's Companies, Inc.; Martinsville (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Associate discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Martinsville to help customers find products and services for home improvement. You will greet customers, answer questions, locate items, and ensure a positive shopping experience.

Responsibilities include stocking, processing orders, and assisting across departments as needed. This role may require standing for long periods and lifting up to 25 lbs; bilingual skills are a plus. Benefits and tuition assistance are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer basics

Retail experience

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Martinsville to help customers find products and services for home improvement. You will greet customers, answer questions, locate items, and ensure a positive shopping experience.

Responsibilities include stocking, processing orders, and assisting across departments as needed. This role may require standing for long periods and lifting up to 25 lbs; bilingual skills are a plus. Benefits and tuition assistance are available.