Customer Service Associate - Home Improvement Expert

Lowe's Companies, Inc.; Newington (CT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Newington, CT. You will welcome customers, help them find products, and provide friendly, efficient service throughout the shopping journey.

Expect varied duties across departments, including assisting with locating items, stocking shelves, processing orders, and supporting customers at checkout. The role emphasizes strong communication, basic computer and device use, and physical readiness for a fast-paced retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail technology

Basic math

Stamina and mobility

Bi-lingual ability

Job description

Lowe’s is seeking a Customer Service Associate in Newington, CT. You will welcome customers, help them find products, and provide friendly, efficient service throughout the shopping journey.

Expect varied duties across departments, including assisting with locating items, stocking shelves, processing orders, and supporting customers at checkout. The role emphasizes strong communication, basic computer and device use, and physical readiness for a fast-paced retail environment.