Customer Service Cashier & Payments Specialist

Tntx, Llc; Albuquerque (NM); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with match

Medical insurance

Dental & Vision insurance

Life insurance

Disability insurance

Paid time off

Training

Job summary

Lonestar Truck Group in Albuquerque, NM is seeking an Accounts Receivable/Payments Clerk to process customer payments and reconcile repair orders with invoices. You will handle cash, checks, and card payments and issue receipts, ensuring accuracy across transactions.

The role requires basic accounting knowledge, strong customer service, and the ability to balance multiple interactions while maintaining orderly records; some light lifting is involved as part of daily duties.

Qualifications

• Familiar with accounts receivable processes and cash handling.
• Proficient with MS Office and basic accounting concepts.
• Ability to reconcile repair orders with invoices.
• Experience handling customer payments and providing receipts.
• Willingness to learn and assist with other accounting tasks.

Responsibilities

• Process payments from customers using cash, check, credit card or charge accounts.
• Provide receipts and maintain accurate records.
• Reconcile repair orders with parts invoices.
• Answer phone calls and route messages.
• Assist with general accounting tasks as needed.
• Disseminate customer complaints to proper departments.

Skills

Customer service

Multi-tasking

Basic accounting

Cash handling

Basic computer skills

Lifting 25 lbs

Education

Associate's degree in business

Tools

Microsoft Office

Job description

Purpose of Position: Process payments for work completed or parts purchased. Reconcile repair orders with parts invoices. Collect payment from Parts Department and/ or Service Department.

Supervises: N/A

Essential Job Functions:

• Provide customer service to external and internal customers by processing payments, answering phone calls, transferring phone calls and/ or taking messages.
• Handle or disseminate customer complaints to proper department personnel as the situation calls for.
• Properly charge and collect customer’s payment to include, cash, check, credit card, or authorized charge account. Provide customer with receipts.
• Ensure repair orders and parts invoices are properly completed and accurate.
• Correspond repair orders and parts invoices and ensure each reconciles to the other. Complete other accounting tasks as needed.
• Other duties may be assigned as listed job duties are not comprehensive and should not be construed as such. This job description is subject to change.

Required Skills/ Abilities:

• Customer Service focused.
• Able to work through multiple transactions and/ or interactions simultaneously.
• Basic accounting knowledge.
• Cash Handling and Balancing.
• Basic computer knowledge and use.
• Lift up to 25 pounds.

Preferred Education:

• Associate’s Degree in Business Administration or similar program

Preferred Experience:

• One to two years entry level office management and/ or entry level accounting
• Cash Handling
• Account Receivables

Other Preferred Qualifications:

• Microsoft Office Suite
• Excede/ Procede experience