Cashier & Payments Specialist

City of Laredo; Laredo (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

The City of Laredo is seeking a Customer Service Clerk to handle payments, process accounts, and provide front-line service to residents. The role requires accurate data entry and the ability to communicate effectively in English and Spanish.

Responsibilities include recording customer information, generating reports, and supporting related office tasks. A High School diploma or GED and valid Texas driver license are required; experience in cashiering or government offices is a plus.

Qualifications

• Experience handling cash and payments.
• Ability to assist customers in person, by phone, and email.
• Strong numerical accuracy and data entry skills.
• Bilingual communication in English and Spanish preferred.

Responsibilities

• Process payments, review accounts, and generate reports.
• Record customer information in the system accurately.
• Provide in-person, phone, and email customer service.
• Perform related administrative tasks as needed.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Data entry

Time management

Confidentiality

Education

High School diploma or GED

Job description

The City of Laredo is seeking a Customer Service Clerk to handle payments, process accounts, and provide front-line service to residents. The role requires accurate data entry and the ability to communicate effectively in English and Spanish.

Responsibilities include recording customer information, generating reports, and supporting related office tasks. A High School diploma or GED and valid Texas driver license are required; experience in cashiering or government offices is a plus.