Customer Service & Booking Specialist — Flexible Schedule

Salmon Creek Indoor Sports Arena; Vancouver (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA with employer match

Referral program

Opportunity for advancement

Fitness‑casual dress code

Free Membership

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free uniforms

Training & development

Job summary

Salmon Creek Indoor welcomes Customer Service Representatives to join our family‑run arena. You will be the face of the business, helping guests with questions, bookings, and memberships while ensuring a friendly, energetic environment.

Prior customer service is nice, but a positive attitude and reliability are essential. You’ll handle transactions, assist with programming sales, and maintain a clean, welcoming space.

Qualifications

• Customer service experience is valued but not required.
• Ability to build rapport with families and guests.
• Strong communication and multi‑tasking skills.
• Willingness to learn about programs and memberships.

Responsibilities

• Provide exceptional in‑person, phone, and email service at the front desk.
• Promote and assist with programming and memberships.
• Process transactions using POS and scheduling platforms.
• Support facility cleanliness and front desk presentation.
• Assist with concessions and event support as needed.

Skills

Customer service

Teamwork

Communication

Sales

Job description

Salmon Creek Indoor welcomes Customer Service Representatives to join our family‑run arena. You will be the face of the business, helping guests with questions, bookings, and memberships while ensuring a friendly, energetic environment.

Prior customer service is nice, but a positive attitude and reliability are essential. You’ll handle transactions, assist with programming sales, and maintain a clean, welcoming space.