Customer Service & Billing Specialist

Nemont LLC; Poplar (MT); On-site; USD 30,000 - 40,000; Full time

Job summary

Nemont LLC in Poplar, Montana seeks a customer service representative to assist customers with service orders and inquiries. Ideal candidates will communicate effectively, handle billing questions efficiently, and maintain customer confidentiality.

Responsibilities include taking orders, addressing complaints, and providing exceptional service. A high school diploma or GED and prior experience are preferred. This role requires strong organizational skills and the ability to work under pressure.

Qualifications

• High school diploma or GED with related experience.
• Knowledge of telecommunications services is a plus.
• Able to communicate effectively with customers.

Responsibilities

• Talk with customers and receive orders for services.
• Answer customer inquiries regarding service availability.
• Process customer complaints and determine required actions.

Skills

Communication

Customer Service

Problem Solving

Typing Skills

Organizational Skills

Education

High school diploma or GED

Tools

Multi-line phone system

Personal computer

Job description

Nemont LLC in Poplar, Montana seeks a customer service representative to assist customers with service orders and inquiries. Ideal candidates will communicate effectively, handle billing questions efficiently, and maintain customer confidentiality.

Responsibilities include taking orders, addressing complaints, and providing exceptional service. A high school diploma or GED and prior experience are preferred. This role requires strong organizational skills and the ability to work under pressure.