Customer Service & Billing Specialist

Veolia North America, LLC; Massachusetts; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision insurance

401(k) plan

Tuition reimbursement

Job summary

Veolia North America, LLC seeks a courteous Customer Service/Administrative Associate to support billing, account setup, and service requests in a busy office. You will answer calls/emails, post payments, process service orders, and generate routine reports.

Strong English communication, basic math, and proficiency in MS Word and MS Excel are required. The role offers steady hours with growth opportunities within Veolia.

Qualifications

• High School Diploma or GED required.
• At least 1 year of related experience.
• Ability to read, write, and comprehend English.
• Proficient with MS Word and MS Excel.

Responsibilities

• Answer calls and emails regarding service and billing.
• Post payments to customer accounts.
• Process service requests and start/stop services.
• Prepare and file routine reports and correspondence.
• Maintain organized customer records and respond to inquiries.

Skills

General math

English literacy

Telephone etiquette

Typing 50 wpm

MS Word

MS Excel

Data entry

Interpersonal skills

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Job description

Veolia North America, LLC seeks a courteous Customer Service/Administrative Associate to support billing, account setup, and service requests in a busy office. You will answer calls/emails, post payments, process service orders, and generate routine reports.

Strong English communication, basic math, and proficiency in MS Word and MS Excel are required. The role offers steady hours with growth opportunities within Veolia.