Customer Service Banker - Cash Handling & Banking Solutions

THUMB BANK & TRUST; Caseville (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

THUMB BANK & TRUST in Caseville, MI is seeking a Customer Service Representative I to greet customers, process transactions, and support daily banking operations with accuracy and courtesy.

The role emphasizes cash handling, balance verification, and delivering friendly service while following bank procedures and security standards. Weekend availability is required; prior banking or cash-handling experience is preferred.

Qualifications

• High School diploma or equivalent required.
• Experience in banking or cash handling preferred.
• Ability to maintain confidentiality and handle financial information.

Responsibilities

• Greet and assist customers via email, phone, and in person.
• Process transactions accurately and balance cash drawer.
• Maintain cash controls and perform daily proof and balancing.
• Assist with debit card activations and online banking setup.
• Promote bank products and services to customers.
• Work as part of a team to complete daily tasks and serve customers.
• Adhere to all bank policies and security procedures.

Skills

Customer service

Cash handling

Attention to detail

Multitasking

Professional image

Problem solving

Verbal and written communication

Microsoft Office

Education

High School diploma

Tools

None

Job description

THUMB BANK & TRUST in Caseville, MI is seeking a Customer Service Representative I to greet customers, process transactions, and support daily banking operations with accuracy and courtesy.

The role emphasizes cash handling, balance verification, and delivering friendly service while following bank procedures and security standards. Weekend availability is required; prior banking or cash-handling experience is preferred.