Customer Service Associate - Work From Home

California Jobs; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Customer Service Associate to work from home anywhere in the U.S. This role involves managing customer inquiries, providing exceptional service through various channels, and maintaining detailed records. Competitive pay and benefits, including medical, dental, and PTO, are offered.

Benefits

Medical, dental & vision benefits

401k match

Paid Time Off (PTO)

Qualifications

• Experience in customer service roles is preferred.
• Strong communication skills are essential.
• Ability to work collaboratively with team members.

Responsibilities

• Manage and respond to customer inquiries and concerns.
• Utilize communication channels to provide customer service.
• Maintain accurate records of customer interactions.

Skills

Customer Service

Communication

Problem Solving

Job description

Customer Service Associate - Work From Home

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO

As a Customer Service Associate at UBC Biopharma Services, you will:

1. Manage and respond to customer inquiries and concerns in a timely and professional manner;
2. Utilize various communication channels, such as phone, email, and online chat, to provide exceptional customer service;
3. Maintain accurate and detailed records of customer interactions and transactions;
4. Collaborate with other team members to troubleshoot and resolve customer issues;
5. Continuously update and expand knowledge of company products, policies, and procedures.

Hiring Immediately >>

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.