Customer Service Associate - Work From Home

American Income. Life Ins Co.; Maryland; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Associate to join their remote team. This role involves assisting customers with inquiries, providing detailed product information, and maintaining a strong knowledge base of services. With over 65 years of experience in supplemental benefits, this company is expanding and offers a dynamic work environment where your contributions will be valued. If you have a passion for helping others and possess exceptional customer service skills, this is the perfect opportunity for you to thrive and grow in your career.

Qualifications

• Experience in customer service or sales is essential.
• Strong ability to build rapport with clients and multitask effectively.

Responsibilities

• Assist customers by providing product and service information.
• Answer customer inquiries regarding their coverage.

Skills

Customer Service Skills

Sales Experience

Multitasking Ability

Rapport Building

Job description

Customer Service Associate - Work From Home

Join to apply for the Customer Service Associate - Work From Home role at American Income Life Insurance Company.

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor