CUSTOMER SERVICE ASSOCIATE - WORK FROM HOME

UBC Biopharma Services; Moreno Valley (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

UBC Biopharma Services is seeking a Customer Service Associate to provide exceptional support to customers remotely across the U.S. The role involves managing inquiries, maintaining records, and collaborating with team members to resolve issues. Ideal candidates will have strong communication skills and a passion for customer service.

Benefits

Competitive pay

Medical, Dental & Vision

401k match

PTO

Qualifications

• Experience in customer service roles preferred.
• Ability to handle inquiries professionally and efficiently.
• Familiarity with communication tools (phone, email, chat).

Responsibilities

• Manage and respond to customer inquiries and concerns.
• Utilize various communication channels for customer service.
• Maintain accurate records of customer interactions.

Skills

Communication

Problem Solving

Customer Service

Job description

Customer Support / Remote - Anywhere in U.S.

Compensation: Competitive pay, Medical, Dental & Vision, 401k match, PTO

Position: Customer Service Associate at UBC Biopharma Services

Responsibilities:

1. Manage and respond to customer inquiries and concerns in a timely and professional manner.
2. Utilize various communication channels, such as phone, email, and online chat, to provide exceptional customer service.
3. Maintain accurate and detailed records of customer interactions and transactions.
4. Collaborate with other team members to troubleshoot and resolve customer issues.
5. Continuously update and expand knowledge of company products, policies, and procedures.

Hiring Immediately >