Customer Service Associate - Work From Home

American Income Life Insurance Company; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Associate to join their expanding team. This role, which allows you to work from home, focuses on providing exceptional service to clients by answering inquiries and helping them understand their coverage options. With a strong emphasis on customer satisfaction, you'll be part of a company that has been a leader in supplemental benefits for over 65 years. If you possess outstanding customer service skills and a positive demeanor, this opportunity could be the perfect fit for you.

Qualifications

• Previous experience in customer service or sales is essential.
• Must have the ability to build rapport with clients.

Responsibilities

• Provide product and service information to customers.
• Answer customer questions regarding their coverage.

Skills

Customer Service Skills

Sales Experience

Multitasking

Rapport Building

Job description

Customer Service Associate - Work From Home

(DUE TO COVID-19, IN EFFORT TO EMBRACE SOCIAL DISTANCING, THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM)

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

1. Helping customers by providing product and service information
2. Answering customer questions regarding their coverage
3. Developing and maintaining a knowledge base of the evolving products and services
4. Regularly reviewing these agreements to develop a more cost-effective plan

Qualifications:

1. Previous experience in customer service, sales, or other related fields
2. Ability to build rapport with clients
3. Ability to prioritize and multitask
4. Positive and professional demeanor