Customer Service Associate - Work From Home

American Income Life Insurance Company; Lochearn (MD); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Benefits Representatives to join their expanding team. In this role, you will leverage your exceptional customer service skills to assist clients with their supplemental benefits needs. You will be responsible for providing vital product information, answering coverage questions, and developing a comprehensive understanding of the company's evolving offerings. This is a fantastic opportunity for individuals with a passion for helping others and a drive to succeed in a rewarding environment. If you're ready to make a difference and grow your career, this position is perfect for you.

Qualifications

• Previous experience in customer service or sales is essential.
• Must have the ability to build rapport with clients.

Responsibilities

• Provide product and service information to customers.
• Answer customer questions regarding their coverage.

Skills

Customer Service Skills

Sales Experience

Multitasking Ability

Rapport Building

Job description

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities:

1. Helping customers by providing product and service information
2. Answer customer questions regarding their coverage
3. Develop and maintain a knowledge base of the evolving products and services
4. Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications:

1. Previous experience in customer service, sales, or other related fields
2. Ability to build rapport with clients
3. Ability to prioritize and multitask
4. Positive and professional demeanor