Customer Service Associate, The LINQ

WHSmith North America; Las Vegas (NV); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Employee Discount

Job summary

Join a leading global travel retailer as a Customer Service Associate in Las Vegas. You will deliver excellent customer service, assist with store upkeep, and handle merchandise to enhance the shopping experience. A role with flexible weekend availability, offering competitive pay and benefits in a dynamic work environment.

Qualifications

• 1+ years retail sales and/or cash handling experience.
• Fluency in English required for training and customer interactions.
• Ability to distinguish colors, patterns, or materials to assist customers.

Responsibilities

• Handle each customer in a courteous and gracious manner.
• Maximize sales by achieving add-on sales and recommendations.
• Assist with inventory and receiving merchandise.

Skills

Communication

Problem Solving

Multitasking

Job description

Customer Service Associate, The LINQ - (LV.03)

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

The Customer Service Associate of Electronics will provide excellent service to customers in a timely, courteous, and friendly manner.

Schedule: Weekend availability required

Pay: $15.00 / Hour

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with company match
• Employee Discount

Job Responsibilities

• Handle each customer in a courteous and gracious manner
• Maximize sales by achieving add-on sales and recommendations
• Maintain knowledge of the store’s stock; stock varies by location
• Assist in store upkeep by maintaining displays and merchandising
• Assist with inventory and receiving merchandise
• Replenish backstock to maintain appropriate merchandise levels
• Markdown merchandise as needed
• Keyholders are responsible for store keys and may be trained to close the store (not open)
• Perform other duties as assigned

Job Requirements

• 1+ years retail sales and/or cash handling experience
• Excellent communication and interpersonal skills
• Ability to multitask and solve problems
• Possibly TAM Card required depending on location
• Additional security clearance may be required
• Satisfactory criminal background check and drug test may be required

Additional Requirements

• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Ability to distinguish colors, patterns, or materials to assist customers
• Fluency in English required for training and customer interactions
• Indoor work in a consistent temperature environment
• Use of fine motor skills
• Lift 0-60 lbs with or without accommodation

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries. WHSmith North America, including Marshall Retail Group and InMotion, operates successful specialty stores in airports and resorts across North America.

EEO/ADA/DFWP

We are committed to a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sexual orientation, national origin, age, gender identity, veteran status, marital status, disability, or any other legally protected status. Reasonable accommodations will be provided for qualified individuals with disabilities.