Customer Service Associate, Project 63

WHSmith North America; Las Vegas (NV); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

Paid Time Off

401(k) with company match

Employee Discount

Job summary

WHSmith North America seeks a Customer Service Associate for its flagship store in Las Vegas, NV. This role involves providing excellent customer service, maximizing sales, and maintaining inventory and merchandising standards. Candidates should have retail experience, strong communication skills, and the ability to multitask. Weekend availability is required.

Qualifications

• At least 1 year of retail sales and/or cash handling experience.
• Fluency in English required for training and customer interactions.

Responsibilities

• Handle each customer in a courteous manner.
• Maximize sales through recommendations.
• Assist with inventory management and store upkeep.

Skills

Communication

Interpersonal Skills

Multitasking

Problem Solving

Job description

Customer Service Associate, Project 63 - (LV.79)

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly manner.

Location: Flagship Store at Project 63 - Las Vegas, NV 89109 US

Schedule: Weekend availability required

Pay: $15.00/hour

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• 401(k) with company match
• Employee Discount

Job Responsibilities:

• Handle each customer in a courteous and gracious manner
• Maximize sales through add-on sales and recommendations
• Maintain knowledge of store stock, which varies by location
• Assist in store upkeep by maintaining displays and merchandising
• Assist with inventory management and receiving merchandise
• Replenish backstock to ensure appropriate merchandise levels
• Markdown merchandise as needed
• Designated Keyholder responsibilities, including store closing duties (may not open the store)
• Perform other duties as assigned

Job Requirements:

• At least 1 year of retail sales and/or cash handling experience
• Excellent communication and interpersonal skills
• Ability to multitask and solve problems
• TAM Card may be required depending on location
• Additional security clearance may be required depending on location
• Satisfactory criminal background check and drug test may be required depending on location

Additional Requirements:

• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Ability to distinguish colors, patterns, or materials to assist customers
• Fluency in English for training, customer interactions, and policy compliance
• Indoor work environment with consistent temperature
• Use of fine motor skills
• Ability to lift 0-60 lbs with or without accommodation

About Us:

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries. WHSmith North America, including Marshall Retail Group (MRG) and InMotion, operates over half of the company's international stores, primarily in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to diversity and equal opportunity employment. Qualified applicants will be considered without regard to race, color, religion, sexual orientation, national origin, age, gender identity, veteran status, marital status, disability, or any other protected class. Reasonable accommodations are available for qualified individuals with disabilities.