Customer Service Associate - Temporary

Walgreens; Mount Juliet (TN); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading pharmacy retail chain is seeking a temporary Customer Service Associate in Mount Juliet, Tennessee. The role involves delivering exceptional customer service, processing sales transactions, and maintaining a clean store environment. Candidates must be willing to work flexible hours, including evenings and weekends. Preferred qualifications include previous retail experience and familiarity with Walgreens practices. Competitive pay ranges from $15.00 to $17.50 per hour, depending on skills and experience.

Qualifications

• Fluency in reading, writing, and speaking English is required.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Model and deliver a distinctive customer experience.
• Engage customers by greeting them and offering assistance.
• Ensure efficient and courteous checkout service.

Skills

Customer service

Cash handling

Sales registration

Communication

Inventory management

Job description

Apply for the Customer Service Associate - Temporary role at Walgreens.

This role is temporary. Pay range: $15.00/hr - $17.50/hr. Compensation depends on skills, experience, and location.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale and trade‑up or companion items.
• Registers customer purchases on assigned cash register, collects cash, distributes change, and processes voids, returns, rain checks, refunds, and exchanges.
• Keeps counters and shelves clean, well merchandised, and takes inventory. Maintains records, checks in, and prices merchandise as required by the store manager or shift leader.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco.
• Constructs and maintains displays, including promotional, seasonal, and sales merchandise. Completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies, employs FIFO for stock rotation.
• Possesses working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities—monitors orders, fills items, and delivers orders to customers as they arrive at the store.
• Assists with exterior and interior maintenance, ensuring a clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by the manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

Equal Opportunity Employer, including disability/veterans.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role will remain open until filled.

To review benefits, please visit https://jobs.walgreens.com/benefits.