Customer Service Associate - Temporary

Walgreens; York (SC); On-site; USD 20,664 - 24,108; Part time

Benefits offered by this job

Flexible hours

Employee discounts

Job summary

A leading pharmacy retailer is seeking a Customer Service Associate - Temporary in York, SC. This role involves engaging with customers, processing transactions, and maintaining store standards. Candidates should be fluent in English and willing to work flexible hours. Experience in retail is preferred but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and resolves issues.
• Processes transactions and manages cash register.
• Maintains store cleanliness and merchandise displays.

Skills

Customer engagement

Communication skills

Cash handling

Flexibility

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens.

Base pay range

$15.00/hr - $17.50/hr

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).

Operations

• Provides courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders, fills orders, delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here: https://jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser: https://jobs.walgreens.com/benefits