Customer Service Associate - Temporary

Walgreens; Orange Park (FL); On-site; USD 20,664 - 24,108; Part time

Job summary

A retail pharmacy in Orange Park, Florida, is looking for a Customer Service Associate - Temporary to greet customers, assist with their needs, and ensure a positive experience. Responsibilities include providing efficient services, processing transactions, maintaining cleanliness, and assisting with photo services. Applicants should be fluent in English and willing to work flexible hours, including evenings and weekends. Prior retail experience is preferred, especially with the company. This role offers valuable training and growth opportunities.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule including evenings and weekend hours.

Responsibilities

• Engages customers by greeting and assisting them.
• Models customer service best practices.
• Provides courteous and efficient service to customers.
• Registers customer purchases and processes transactions.
• Keeps merchandise areas clean and organized.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains merchandise displays.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area.
• Monitors web pick-up orders and delivers to customers.
• Maintains store appearance and cleanliness.
• Completes special assignments as assigned.

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens

Base Pay Range

$15.00/hr - $17.50/hr

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre‑cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.