Customer Service Associate - Temporary

Walgreens; Clinton (NC); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading pharmacy retailer is looking for a Customer Service Associate in Clinton, North Carolina. This full-time position involves delivering excellent customer experiences, managing cash register operations, engaging with customers, and adhering to company policies. Candidates should have fluency in English and a willingness to work flexible hours, including nights and weekends. Previous retail experience is preferred. Benefits information is available on the company website.

Qualifications

• Must be fluent in English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register.
• Engage customers and assist with products and services.

Skills

Fluent reading, writing, and speaking English

Customer service best practices

Flexibility in scheduling

Job description

Customer Service Associate - Temporary

Walgreens

Base Pay Range

$15.00/hr - $17.50/hr

Responsibilities

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience.
• Share customer service best practices with all team members.
• Recommend items for sale to customers and recommend trade‑up and/or companion items.
• Process customer purchases on the cash register, collect cash, distribute change, and handle voids, returns, rain checks, refunds, and exchanges.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records; check in and price merchandise as required or directed.
• Implement company asset‑protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
• Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.
• Assist with separation of food items and product placement per policies; perform stock rotation using FIFO for consumable items.
• Maintain working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster printing, and suggestive selling of promotional photo products.
• Assume web pick‑up responsibilities (monitor orders, pick items, deliver to customers as they arrive).
• Assist with exterior and interior maintenance to ensure clean, neat, and orderly store condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Attend training and complete PPLs requested by management or assigned by corporate.

Basic Qualifications

• Fluent reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Equal Opportunity Employer

An Equal Opportunity Employer, including disability/veterans.

For San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Other

Benefits information available at https://jobs.walgreens.com/benefits.

This role will remain open until filled.