Customer Service Associate - Temporary

Walgreens; Pittsburgh (Allegheny County); On-site; USD 20,664 - 24,108; Part time

Job summary

A leading retail pharmacy in Pittsburgh is seeking a Customer Service Associate - Temporary. This role involves delivering an exceptional customer experience, managing checkout services, and assisting customers with their needs. Candidates should be fluent in English and willing to work a flexible schedule, including evenings and weekends. Prior retail experience is preferred. This position offers a competitive hourly wage ranging from $15.00 to $17.50.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Deliver a distinctive and delightful customer experience.
• Provide efficient checkout service.
• Engage customers and resolve issues for a positive experience.

Skills

Customer service

Communication

Cash handling

Job description

Join to apply for the Customer Service Associate - Temporary role at Walgreens.

Base Pay Range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade‑up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records; checks in and prices merchandise as required.
• Implements company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, including promotional, seasonal, and sale merchandise; completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies/procedures; for consumable items, assists in stock rotation using first‑in, first‑out method and restock outs.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive sell of promotional photo products.
• Assumes web pick‑up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store).
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs requested by Manager or assigned by corporate.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

Salary Range: $15.00 - $17.50 / Hourly.

Job will remain open until filled.