Customer Service Associate/Teller

Monson Savings Bank; Monson (MA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Paid time off

401(k) with company match

Medical & dental insurance

Job summary

Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller at our Monson Branch. The role performs teller and customer service duties, processes deposits and withdrawals, checks cashing, money orders, and related administrative tasks in a community banking environment.

Requires a high school diploma and cash handling experience; strong communication, math aptitude, and reliability are essential.

Qualifications

• High School diploma or equivalent required.
• Prior cash handling and customer service experience preferred.
• Strong attention to detail and math aptitude.
• Ability to operate a computer and follow security procedures.

Responsibilities

• Perform check cashing and deposits.
• Process withdrawals, payments and money orders.
• Maintain standards for service and customer relationships.

Skills

Customer service

Mathematical aptitude

Verbal communication

Interpersonal skills

Reliability

Education

High School diploma

Job description

Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller for our Monson Branch. This hourly, non-exempt position is located at 146 Main Street, Monson, MA.

CSA position works a variable schedule, Monday-Saturday,averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

Salary Range: $18.00 - $22.00 Per Hour

The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building.

Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities!Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience:High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

Qualifications:Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements. Must be reliable and dependable.

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.