Customer Service Associate

Monson Savings Bank; Ware (MA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Paid time off

401(k) with company match

Insurance benefits

Job summary

Monson Savings Bank seeks a part-time Customer Service Associate Teller to work a variable schedule, Monday–Saturday, averaging 25–27 hours weekly. Must be available to work Saturdays until about 12:30 PM.

The role involves check cashing, deposits, withdrawals, payments, and money orders, while upholding service standards and building customer relationships. Benefits include PTO, 401(k) with company match, and insurance options.

Qualifications

• High School diploma or equivalent required.
• Prior cash handling and customer service experience preferred.
• Must be able to operate a computer and to learn complex regulatory and security requirements.
• Must be reliable and dependable.

Responsibilities

• Perform teller and customer service duties: check cashing, deposits, withdrawals, payments, and sale of money orders and bank checks.
• Handle related administrative duties and maintain bank standards for service and relationship building.

Skills

Customer service

Attention to detail

Math aptitude

Verbal communication

Interpersonal skills

Reliability

Education

High School diploma or equivalent

Job description

WARE Part-Time Customer Service Associate Teller position works a variable schedule, Monday-Saturday, averaging 25-27 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

The Teller/CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building.

• Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience: High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

Qualifications: Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements. Must be reliable and dependable.

Monson Savings is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the