Customer Service Associate II – Retail Front-End

Dollar Tree Stores; Germantown (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Germantown, TN is seeking a Customer Service Associate II to assist with daily store operations and provide a welcoming shopping experience. Responsibilities include managing sales transactions, receiving merchandise, and maintaining store cleanliness.

The ideal candidate has previous retail or customer service experience, strong problem-solving skills, and the ability to lift heavy items. The position offers various benefits, including medical and retirement plans.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to follow instructions and interpret operational documents.
• High level of integrity is required.

Responsibilities

• Assisting with the daily operations of the assigned store.
• Receiving merchandise, unloading trucks, and processing freight safely.
• Managing sales transactions while working assigned cash register.

Skills

Excellent customer service and relationship management skills

Strong organizational and communication skills

Strong problem-solving and decision-making skills

Ability to lift between 30 and 50 lbs

Proficiency in basic math for cash accounting

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Germantown, TN is seeking a Customer Service Associate II to assist with daily store operations and provide a welcoming shopping experience. Responsibilities include managing sales transactions, receiving merchandise, and maintaining store cleanliness.

The ideal candidate has previous retail or customer service experience, strong problem-solving skills, and the ability to lift heavy items. The position offers various benefits, including medical and retirement plans.