Customer Experience Associate II: Front-End & Merchandising

Dollar Tree Stores; Trotwood (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Trotwood, OH is hiring a Customer Service Associate II to help run daily store operations. You will assist with merchandising, greet customers, and support cash registers while maintaining a clean, welcoming environment.

The role requires dependable teamwork, good math for cash handling, and the ability to lift up to 50 lbs; prior retail experience is preferred. Training is provided to cross‑train across front‑end duties and ensure great guest service.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience preferred.
• Ability to follow instructions and read operational documents.

Responsibilities

• Receive merchandise and unload trucks safely.
• Merchandise and stock shelves as needed.
• Maintain a clean, welcoming store environment, including restrooms.
• Interact professionally with customers, associates and leaders.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Integrity

Cash handling

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Trotwood, OH is hiring a Customer Service Associate II to help run daily store operations. You will assist with merchandising, greet customers, and support cash registers while maintaining a clean, welcoming environment.

The role requires dependable teamwork, good math for cash handling, and the ability to lift up to 50 lbs; prior retail experience is preferred. Training is provided to cross‑train across front‑end duties and ensure great guest service.