Retail Customer Service & Front-End Specialist

Dollar Tree Stores; Columbia (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Columbia, Tennessee is seeking a Customer Service Associate II to help manage daily store operations, assist customers, stock merchandise, and maintain a clean, welcoming shopping environment. You will work cross-functionally at the front-end, handle cash register duties, and contribute to a positive, safe store atmosphere.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs and stand for long periods.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
• Managing sales transactions on the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Attention to detail

Education

High school diploma

Job description

Dollar Tree Stores in Columbia, Tennessee is seeking a Customer Service Associate II to help manage daily store operations, assist customers, stock merchandise, and maintain a clean, welcoming shopping environment. You will work cross-functionally at the front-end, handle cash register duties, and contribute to a positive, safe store atmosphere.

The role emphasizes strong customer service, reliability, and the ability to lift up to 50 lbs and stand for long periods.