Retail Customer Service & Front-End Associate II

Dollar Tree Stores; Goodlettsville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate II in Goodlettsville, TN. In this role, you will assist with daily store operations, provide excellent customer service, and manage sales transactions. The ideal candidate will have previous customer service experience and possess strong organizational and communication skills. The position requires a high school diploma and the ability to lift 30-50 lbs. Join a diverse team focused on creating a welcoming shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist with the daily operations of the assigned store.
• Support customers and maintain a clean, welcoming environment.
• Manage sales transactions at the cash register.
• Ensure positive and respectful interactions with customers.
• Maintain security of cash and protect company assets.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Integrity

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate II in Goodlettsville, TN. In this role, you will assist with daily store operations, provide excellent customer service, and manage sales transactions. The ideal candidate will have previous customer service experience and possess strong organizational and communication skills. The position requires a high school diploma and the ability to lift 30-50 lbs. Join a diverse team focused on creating a welcoming shopping experience.