Customer Service Associate II: Front‑End & Merchandising

Dollar Tree Stores INC; Mentor (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Mentor, Ohio is seeking a Customer Service Associate II to help run daily store operations, assist customers, stock merchandise, and support front-end duties.

You will maintain a clean, welcoming environment, handle transactions at the register, and cooperate with team members to ensure a positive shopping experience. This part-time role offers opportunities to learn multiple store functions and grow with the company.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving

Math proficiency

Education

High school diploma or equivalent

Job description

Dollar Tree in Mentor, Ohio is seeking a Customer Service Associate II to help run daily store operations, assist customers, stock merchandise, and support front-end duties.

You will maintain a clean, welcoming environment, handle transactions at the register, and cooperate with team members to ensure a positive shopping experience. This part-time role offers opportunities to learn multiple store functions and grow with the company.