Customer Service Associate I - Retail Support & Growth

Dollar Tree Stores INC; West Haven (CT); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree Stores INC in West Haven, CT is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You’ll assist customers, handle transactions, stock shelves, and keep the store clean and safe.

The role emphasizes teamwork, excellent service, and the ability to lift up to 50 lbs, with training provided. If you’re reliable, communicative, and enjoy helping people, this is a great entry into retail.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Decision making

Cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in West Haven, CT is seeking a part-time Customer Service Associate to deliver a friendly shopping experience. You’ll assist customers, handle transactions, stock shelves, and keep the store clean and safe.

The role emphasizes teamwork, excellent service, and the ability to lift up to 50 lbs, with training provided. If you’re reliable, communicative, and enjoy helping people, this is a great entry into retail.