Customer Service Associate I - Part-Time Retail Champion

Dollar Tree Stores INC; Norwalk (CT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Employee Discounts

Training and development

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team in Norwalk, CT, delivering a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, stock merchandise, and ensure a safe, friendly environment for customers and teammates.

The role requires the ability to lift 30–50 lbs, good communication, and strong organizational skills. Previous retail or service experience is preferred, and duties may include unloading shipments

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandize.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team in Norwalk, CT, delivering a great shopping experience. You will assist customers, handle transactions, maintain store cleanliness, stock merchandise, and ensure a safe, friendly environment for customers and teammates.

The role requires the ability to lift 30–50 lbs, good communication, and strong organizational skills. Previous retail or service experience is preferred, and duties may include unloading shipments