Customer Experience Specialist (Retail)

Dollar Tree Stores INC; East Haven (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in East Haven, CT is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales transactions, stock merchandise, and maintain store cleanliness.

This part-time role emphasizes friendly interactions, safety, and teamwork in a busy retail environment. It offers growth opportunities and a supportive work setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Education

High School Diploma

Job description

Dollar Tree Stores INC in East Haven, CT is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales transactions, stock merchandise, and maintain store cleanliness.

This part-time role emphasizes friendly interactions, safety, and teamwork in a busy retail environment. It offers growth opportunities and a supportive work setting.