Customer Service Associate I — Retail & Guest Experience

Family Dollar Stores Of Kentucky LP; Barbourville (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

Family Dollar Stores Of Kentucky LP in Barbourville, KY seeks a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, welcoming store environment.

This role requires strong customer service, communication skills, and physical ability to lift up to 50 lbs. You will work in a fast-paced retail setting with daily interaction with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service industry experience highly preferred.
• Ability to follow instructions and interpret documents.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and merchandise refreshed.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful store environment.
• Ensure store areas, including bathrooms, are clean and presentable.
• Perform other duties as assigned.

Skills

Customer service experience

Strong communication

Organizational skills

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Kentucky LP in Barbourville, KY seeks a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and maintain a clean, welcoming store environment.

This role requires strong customer service, communication skills, and physical ability to lift up to 50 lbs. You will work in a fast-paced retail setting with daily interaction with customers and team members.