Part-Time Retail Customer Experience Associate I

Family Dollar Stores Of Kentucky LP; Town of Lancaster (NY); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Kentucky LP is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. A high school diploma or equivalent is preferred, with prior retail or service industry experience highly valued.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Retail environment

Communication skills

Physical fitness

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Kentucky LP is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions, stock shelves, and keep the store clean and organized.

The role requires strong communication, reliability, and the ability to lift up to 50 lbs. A high school diploma or equivalent is preferred, with prior retail or service industry experience highly valued.