Customer Service Associate I - Retail Cashier & Support

Dollar Tree; North Dakota; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help keep the store stocked and clean.

The role requires a high school diploma (or equivalent) and prior customer service experience. This is a part-time position with responsibilities across merchandising, safety, and friendly customer interactions.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions with customers, associates, and leaders.
• Responsible for maintaining cleanliness throughout the store, including bathrooms, floors, and overall neatness.
• Other duties as assigned.

Skills

Customer service experience

Excellent communication

Lift 30–50 lbs

Strong organizational

Teamwork

Follow instructions

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar is hiring a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, manage transactions at the register, and help keep the store stocked and clean.

The role requires a high school diploma (or equivalent) and prior customer service experience. This is a part-time position with responsibilities across merchandising, safety, and friendly customer interactions.