Customer Service Associate I — Create Great Retail Experiences

Dollar Tree Stores INC; Goodlettsville (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Goodlettsville, TN seeks a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, restock, unload merchandise, and maintain store cleanliness in a fast-paced retail setting.

The role emphasizes strong customer service, teamwork, and the ability to lift 30–50 lbs as needed, with opportunities to grow within a nationwide discount retailer.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and handle frequent walking, standing, bending, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment for customers and colleagues.
• Maintain store cleanliness, bathrooms, floors, and overall neatness.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Education

High school diploma

Job description

Dollar Tree Stores INC in Goodlettsville, TN seeks a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, restock, unload merchandise, and maintain store cleanliness in a fast-paced retail setting.

The role emphasizes strong customer service, teamwork, and the ability to lift 30–50 lbs as needed, with opportunities to grow within a nationwide discount retailer.